Save the Date!
August 6-10 2014

Returns, Refunds, and Exchange Policy

Returns, Refunds and Exchanges Policy

How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase.

1. Please email elazenby@nbna.org to request a refund and we will assign you a tracking #.
2. Mail your returned item to:
National Black Nurses Association
Returns Department Tracking/Order #
8630 Fenton Street, Suite 330
Silver Spring, MD 20910
3. Include in your package a signed letter stating the reason for your return and the original receipt.

Return Exceptions

Some items cannot be returned. These include software.

Merchandise that has been worn, used, or altered will not be accepted for return or exchange.

Restocking Fee

All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.

Exchanges

If your clothing item is in like new condition, you may exchange your clothing item for a different size or color. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.

Payment Policy
Accepted Methods of Payment:

Credit Card (Visa, Master Card)
Check/Money Order
Cash On Delivery

Credit Card Charges

Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded.

Mailing Address for Check/Money Order

National Black Nurses Association
Returns Department Tracking/Order #
8630 Fenton Street, Suite 330
Silver Spring, MD 20910


Copyright (C) 2014, National Black Nurses Association Inc.  All rights reserved.  Reproduction or republication is strongly prohibited without prior written permission.

8630 Fenton Street, #330 l Silver Spring, MD 20910 l Phone: 301-589-3200 l Fax: 301-589-3223 l info@nbna.org